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Grievance Procedure

A.         Temple and TUGSA agree that they will use their best efforts to encourage the informal and prompt settlement of grievances. In the event a grievance may arise between Temple and TUGSA, involving the interpretation and application of
this Agreement, a grievance procedure is described below for the orderly resolution of such grievances. TUGSA shall be notified in advance and shall have the right to be present at meetings specified in all steps. The grievant shall have the
right of TUGSA representation, or may be self-represented.

Step 1. Within fifteen (15) days after the grievance occurs or after the grievance should have been known, it shall be presented in writing to the Dean or his/her designee, as approved by the University. The Dean or his/her designee shall discuss and answer the grievance in writing within five days after receiving the presentation, with copies to the Provost and TUGSA.

Step 2. A grievance unresolved in Step 1 may be appealed in writing to the designated University officer within five days of the grievant's receipt of the response or lack thereof in Step 1. A grievance so presented in Step 2 shall be answered by Temple in writing within 20 days after its presentation.

B.         Failure on the part of Temple to answer a grievance at any step within the specified time limits shall not be deemed acquiescence thereto and the grievant or TUGSA may proceed to the next step. If the failure to respond occurs at Step 2, the arbitration provisions of this Agreement may be utilized. Failure by the grievant to appeal to the next step within the specified time limit shall be deemed acceptance of the decision rendered at that step.

C.         A grievance on behalf of Temple may be presented initially at Step 2 by notice in writing addressed to TUGSA at its offices.

D.         All time limits herein specified shall be deemed to be exclusive of Saturdays, Sundays, legal holidays, and Temple-declared holidays.

E.          A grievance which affects a substantial number or class of employees may initially be presented at Step 2 by TUGSA. The grievance shall then be processed in accordance with the grievance procedure.

F.          The Dean or his/her designee may conduct an informal review in an effort to resolve complaints promptly before they rise to the level of a grievance. The decisions made in the informal review process shall not be binding on Temple University unless approved by the Dean. This process neither prevents the initiation of a formal written grievance at Step 1 nor does it extend time limits.